Consumer banks are exposed to many risks, from traditional banking risks such as credit and interest rate risk to more contemporary risks such as cyber and conduct risk. To mitigate the impact on financial performance, banks must have systems in place that identify, assess/measure, manage, and monitor all risks to which they are exposed. This eCourse provides a high-level overview of risk and risk management for consumer banking operations.

On completion of this course, you will be able to:
- Identify the key risk management issues and sources of risk for consumer banks
- Recognise how the fundamental business of banks – lending money – gives rise to credit/default risk
- Identify the reasons why understanding and managing liquidity risk is critical to a bank’s survival
- Recognise how changes in interest rates can impact a bank’s profitability
- Define the different types of operational risk that banks must manage, including two types of risk – cyber risk and conduct risk – that have become growing concerns for banks in recent times

Consumer Banking - Risk Management
Topic 1: Risk in Consumer Banking
Topic 2: Credit Risk
Topic 3: Liquidity Risk
Topic 4: Interest Rate Risk
Topic 5: Operational Risk
Topic 6: Cyber Risk
Topic 7: Conduct Risk