This Module 7 of the Henley Family Office Program (HFOP) looks at how the Family Office is kept running - through Investment Technology and Operations, Controls and the Administration function.

There are three lecturers in this module. The first lecture discusses the roles and technology requirements of investment, middle-office and back-office teams, and the reporting needs of the family members. The second lecture discusses some key concepts in internal controls with the last lecture analyses what it takes to make the Family Office run on a daily basis.

This module is a 3.5-hour (approx. study time) course and is eligible for 2 SFC CPT/PWMA OPT hours.

Check out the other modules in the Program:

• Module 1 - Overview of the Family Offices & Foundations of a Successful Family Office
• Module 2 - Succession & Estate Planning
• Module 3 - Tax Considerations
• Module 4 - Structuring and Set-up - Designing the Family Office
• Module 5 - Governance
• Module 6 - Portfolio Management
• Module 8 - The Private Bank Relationship
• Module 9 - Non-Financial Services
• Module 10 - Human Resources Management
• Module 11 - Philanthropy, Foundations & Impact Investing
• Module 12 - Risk Planning & Crisis Management

By the end of this module, you will be able to:
- Tell the roles and technology requirements of investment, middle-office and back-office teams
- Recall the pain points & technology solutions
- List various reporting needs of family members
- Explain the key internal controls and governance
- State various matters in daily operation / management of family office

Part 1 - Pre-reading materials
(i) Useful Definitions
(ii) Technology trends for family offices
(iii) Family Money

Part 2 - Presentation Slides of the eCourses

Part 3a - Investment Operations & Technology*
(i) Introduction
(ii) Section 1: Managing the Complexity
(iii) Section 2: Investment-Related Operations
(iv) Section 3: Keeping Control
(v) Section 4: Technology
(vi) Concluding Remarks

Part 3b - Controls*
(i) Introduction
(ii) Section 1: Key Internal Controls
(iii) Conclusion

Part 3c - Family Office Administration*
(i) Introduction
(ii) Section 1: Introduction to Administration
(ii) Section 2: Budgeting & Cash Flow
(iii) Section 3: Office Management
(iv) Section 4: Service Provider Oversight
(v) Section 5: Entity Management
(vi) Conclusion

Part 4 - Quiz*
The quiz consists of 15 questions where learners have 3 attempts to achieve at least 80% with correct answers as a pass.

Part 5 - Post-reading materials
(i) Guiding Principles for Policies and Procedures
(ii) Archegos collapse shows what can happen when leverage is misapplied
(iii) Family Office and Private Wealth Software Providers Review
(iv) Northern Trust's technology solutions
(v) Phishing as a Service
(vi) LinkedIn Hack
(vii) Wirecard AG Attack on Shadowfall
(viii) NSO Group
(ix) Monitor if you are part of a breach
(x) JP Morgan 2014 Data Breach
(xi) Ransomware Statistics

* mandatory parts to complete

(1) Professionals who are keen to succeed in the world of family office management
(2) Individuals who want to set up their own family office
(3) Practitioners who wish to take their career to the next level or looking for a role in the industry